Adding new items to drop-down lists
Click on the Admin button Click Initial Setup Click on the Dropdown List Items tab Click on Click here to add new item Click on the dropdown lis...
Mon, 17 Jul, 2017 at 1:49 PM
User Acceptance Testing (UAT)
For information on setting up UAT in AppTracker refer to the Mini-Guide here: 
Thu, 6 Feb, 2020 at 3:50 PM
SLA Reporting
SLA Overview AppTracker supports SLA ("Service Level Agreement") tracking of applications. This enables organisations to define the maximum amoun...
Thu, 14 May, 2020 at 10:29 AM
Introduction During the lifetime of an application, there will be a few contact details you may wish to record for future information. Details such as appl...
Fri, 29 May, 2020 at 2:50 PM
Allow a user to update an Application (aka "Anonymous Editing")
"Anon-editing" is a special function which allows an end-user to edit an application in AppTracker. The idea is that it creates a temp URL which a...
Mon, 15 Jun, 2020 at 4:50 PM
Application Dependencies
Introduction The Dependencies tab allows you to add application dependencies and quickly view which other applications are dependent on the applicatio...
Wed, 1 Jul, 2020 at 11:38 AM
Specifying New RDP Defaults for UAT
Introduction Whether migrating to a new version of Windows or managing the estate in Business as Usual (BAU) mode, User Acceptance Testing (UAT) is a funda...
Mon, 13 Jul, 2020 at 1:04 PM
Undoing Application Rationalisation Mistakes
Overview If an application (or set of applciations) in the pending view has been incorrectly rationalised, use these steps to undo the process. Warning...
Mon, 5 Jul, 2021 at 4:15 PM